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Realtimes Products LLC Privacy Policy

We value and protect our customers' privacy. Our Privacy Policy applies to customer information we collect in the United States through our website.

We Collect Personal Information

We collect Personal Information about our customers. This helps us efficiently deliver the products you order and continually improve our products and customer service.  

Personal information means information we collect that identifies you and/or is linked to you. The personal information may include contact and payment information - your name, email and physical addresses, phone numbers, credit card and debit card information. When you request us to ship an order to a third person, for a gift or otherwise, we will collect information such as the name, address, and phone number of the third person.

When We Collect Personal Information

We collect Personal Information when you:

  • Create your account on our website;

  • Make your purchase from us;

  • Contact us for customer service;

  • Participate in a survey or promotional activity; and/or

  • Communicate with us in any other way.

Information Collected Automatically From Our Website

We may collect information such as your internet protocol address, your device operating system and browser type, and how you navigated through our website.

We may use "cookies" to recognize you as you use our site. A cookie is a text file that is saved to your internet browser and stored on your computer’s hard drive.

We may use web beacons which indicate, for example, if a specific page on our website was visited or an email we sent was received and opened by the recipient.

We Disclose Your Information In Limited Ways Only

We never sell or rent your Personal Information to other companies or persons.

We disclose your Personal Information only with your prior consent or under the limited circumstances below.

Our Service Providers
We may disclose Personal Information about you to our service providers, such as shipping companies and credit and debit card companies. Our service providers are required to safeguard your Personal Information and they can only use or disclose it to provide the services on our behalf.

For California residents, we share information with Service Providers only if we have your express consent (opt-in).

Legal and Safety Requirements
We may disclose your Personal Information when necessary to protect the safety of you or others or where otherwise required by law.

Your Access to and Control Over Your Personal Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Your Password
Your account information is protected by the password you use to access your online account. Please keep this password confidential.

Privacy of Children Online
We are committed to protecting children's online privacy. Our website is for a general audience because our products are educational in nature. Our website is not geared towards children as customers directly interacting with us – it is geared towards parents, grandparents, other adults and educators.

In order to protect the privacy of children, our website does not knowingly collect personal information from children under the age of 13 without prior parental consent. Please contact us immediately if you believe we may have collected information from your child and we will work to delete it.

Changes to Our Privacy Policy

Please check our privacy Policy periodically for changes. We will also notify you of significant updates and will post the date it was last updated at the bottom of the privacy Policy.

Issued June 1, 2013


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